La Concerjeria

Terms & Conditions

  1. Services Offered: Our services include property management, trip organization, and additional services such as boat rentals.

  2. Payment Terms: Payments are made online via secure platforms, and all bookings are confirmed only after full payment is received.

  3. Cancellations and Refunds: These requests must comply with the conditions accepted on booking platforms such as Booking or Airbnb.

  4. Personal Data Protection: We protect the confidentiality of our clients’ data, which is never shared without consent.

  5. Jurisdiction in Case of Dispute: The competent jurisdiction will be that of the location of the company, and the applicable law will be that of the country of establishment.

  6. Owners’ Responsibilities: Owners must keep their property in good condition, fully furnish and equip it for short-term rental (“list of equipment and supplies”), and provide a mandatory registration number.

  7. Commission and Cleaning Fees: The commission on bookings is 20%, and cleaning fees are charged to the guests.

  8. Security Deposits Management: Security deposits are handled directly by the booking platforms, such as Airbnb or Booking, according to their terms.

  9. Contract Duration: The minimum contract duration with property owners is three months.